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How do I judge a web hosting company?

I have been selecting web hosting for many of the businesses and friends. I am a big lover of ASO (http://www.asmallorange.com/hosting/). Recently, I met Saravanakumar (a nice guy) at Search Camp and he introduce me to http://www.hexahost.com/. I haven’t explored hexahost.com in detail yet.

How do I judge a web hosting company?

Generally, I choose web hosting through my friends, who have used the hosting service before me. I ask for following things:

  1. Support time: Most of the companies promise good but their support system is too pathetic, I had to wait for 48 hours to get something fixed with some of the companies. My next step was move on from these companies.
  2. Support quality: I had to waste hours with technical teams explaining the customization that was needed. They will eat up your head and will ask same stupid questions. My next step was to move on from these companies.
  3. Downtime: This was another frustrating issue. I recently signed up with a hosting company for large space, they were giving some huge offers. But their downtime time was intolerable. They had a set answer after fixing the problem, “It is working at our end, can you please check again”. I did not move from these companies as we hosted some unimportant websites here.
  4. Then I check at storage space.
  5. Then I check for bandwidth.
  6. Then I check for money.

There is no doubt that generally people take (first) decision on the basis of 4 factors:

  1. Storage space
  2. Bandwidth
  3. Money
  4. Some important features: Add-on domains, mysql database, Cpanel control, email handling, customization etc.

But their second decision for hosting company will be based on testimonial on support time, down time, support quality, customizations and other add-ons.

I stay with ASO as they offer high support, highly personalized support, power SSH, even SVN support … I can’t ask for more …. I pay a little high … for 1000 mb I am paying $10. Market can offer me 100 times more for this 10 dollars.

How do you tackle some hosting limitations

Get another hosting and have your sub-domain hosted there for images, videos etc. I am using Amazon S3 for storage.

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Monday, March 30th, 2009 Website Development
7 Comments to How do I judge a web hosting company?
  • [...] How do I judge a Web Hosting Company? How do I judge a web hosting company? Generally, I choose web hosting through my friends, who have used the hosting service before me. I ask for following things:. Support time: Most of the companies promise good but their support …   [...]

  • Thanks for the post Aji, I fully agree with you. There are more hosting companies to serve 50 Million registered domain names. As a Hosting provider Hexahost hosting service comes with following characteristics.

    1. Support Time and Quality - 30 Minutes is our response time. Ticket, email, based support Need based out voice and chat support. We respect “Informed Consent” Users will be well informed on the problem with the solution followed to resolve the same. We work with every customer requirements as a project. Typically every customer get a point of contact Sys.admin to make his application up and running. We believe making it up and running is one time, so lets dedicate. All our services by default comes with 30 Days money back, This honey moon period helps you to setup everything you can and decide the future.

    2. Down Time: Tracking the up-time is not just the hosting providers job. It is your job too. We publish our uptime in various online trackers
    For example: http://host-tracker.com/website-uptime-stats/2183642/lvuc
    we guarantee 99.9% up time, to all your web application.

    Simplified Hosting what we offer has 3 products. Products are classified for your application and use. Add-on packages helps you to choose dedicated ip, bandwidth, storage, and no of DB as less as 0.5$.

    Distinct features,
    1. Hosting accounts holders are allowed to use 1000MB of email hosting space. You can use unlimited email accounts with this. email hosting is offered from a different server that of you web hosting.
    2. Any DNS and redundant dns servers – DNS query to our domains will be faster than anyone.

    Aji is wealthier enough to supply $10 for 1000 MB. Not everyone our hosting products are affordable. We do not offer free hosting, we believe “There is nothing called free lunch”

    Other characteristics to look for,
    Where your hosting provider is ? There are few net geeks who run web service from home pc, from home internet. beware of them. do a network look up, along with who is for the hosting provider. http://centralops.net/ will help you.
    Check with http://webhosting.info/ This will have details of number of domains come in / went out to/from your hosting provider.

    HAPPY HOSTING!

  • Thanks for the post Aji, I fully agree with you. There are more hosting companies to serve 50 Million registered domain names. As a Hosting provider Hexahost hosting service comes with following characteristics.

    1. Support Time and Quality - 30 Minutes is our response time. Ticket, email, based support Need based out voice and chat support. We respect “Informed Consent” Users will be well informed on the problem with the solution followed to resolve the same. We work with every customer requirements as a project. Typically every customer get a point of contact Sys.admin to make his application up and running. We believe making it up and running is one time, so lets dedicate. All our services by default comes with 30 Days money back, This honey moon period helps you to setup everything you can and decide the future.

    2. Down Time: Tracking the up-time is not just the hosting providers job. It is your job too. We publish our uptime in various online trackers
    For example: http://host-tracker.com/website-uptime-stats/2183642/lvuc
    we guarantee 99.9% up time, to all your web application.

    Simplified Hosting what we offer has 3 products. Products are classified for your application and use. Add-on packages helps you to choose dedicated ip, bandwidth, storage, and no of DB as less as 0.5$.

    Distinct features,
    1. Hosting accounts holders are allowed to use 1000MB of email hosting space. You can use unlimited email accounts with this. email hosting is offered from a different server that of you web hosting.
    2. Any DNS and redundant dns servers – DNS query to our domains will be faster than anyone.

  • Aji is wealthier enough to supply $10 for 1000 MB, but Not everyone. Our hosting products are affordable and reliable. Having said that No free hosting with Hexahost, we believe “There is nothing called free lunch”

    Few other characteristics to choose correct web hosting provider,
    Where your hosting provider is ? There are few net geeks who run web service from home pc, from home internet. beware of them. do a network look up, along with who is for the hosting provider. http://centralops.net/ will help you.
    Check with http://webhosting.info/ This will have details of number of domains come in / went out to/from your hosting provider.

    HAPPY HOSTING!
    Regards,
    http://hexahost.com/

  • AjiNIMC says:

    Thanks for the comment Saravanakumar. I was very impressed with your commitment and passion. I am sure you will take this hosting company to very high standards.

  • ramana says:

    Good explanation ajinimc… Your experience and knowledge in the field is very much visible.

    comment from the provider juicy too.

    looking forward to more posts.

  • AjiNIMC says:

    Thanks for the comment Ramana. I am looking forward for more posts on a daily basis.

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